IT Support Technician

Easy World Techs Limited provides website development, custom software development, mobile app development, branding and creative design, IT support, and technology training. Our teams help businesses connect their needs with practical technology solutions.

Provide first-line support for computers, office networks, email accounts, and common business software. Record issues clearly, resolve routine faults, and escalate complex incidents while keeping users informed.

Proposed role profile: the work arrangement, deadline, compensation, and benefits require employer confirmation before this listing is opened.

• Install and configure desktops, laptops, printers, and approved business applications.
• Troubleshoot Windows, connectivity, Wi-Fi, and common email account issues.
• Log support requests, document resolutions, and provide progress updates to users.
• Assist with staff onboarding, account provisioning, and access removal using approved procedures.
• Help maintain equipment inventories, software records, and backup checks.
• Escalate security incidents and complex infrastructure faults to the responsible technical lead.

• At least 1 year of hands-on IT support or technical service experience.
• OND, HND, or degree in Computer Science, Computer Engineering, Information Technology, or a related field.
• Working knowledge of Windows, basic TCP/IP networking, and office productivity applications.
• Ability to explain technical steps clearly to non-technical users.
• Good record-keeping skills and care when handling equipment and user data.
• Ability to work from Port Harcourt and attend agreed client support visits.

• CompTIA A+, Microsoft fundamentals, or an equivalent relevant certification.
• Experience supporting Microsoft 365 or Google Workspace accounts.
• Familiarity with helpdesk tools, basic Linux administration, or small-office networking.

• Access to practical technical mentoring and documented support procedures.
• Use of company tools for assigned support work.
• Reimbursement of pre-approved client support travel expenses.

₦150,000–230,000 gross per month.